
FAQ
Answers to frequently asked questions about your Helios system, energy pricing, billing, and general product functionality.
By Jeroen and 1 other2 authors3 articles
- Account verification link has expiredRequest a new link using the "Forgot password" button
- Sign-in failed (Android)When the same account works elsewhere, check these four settings first, in order
- My battery still has charge, but the house is drawing from the gridWhy the battery sometimes stays idle at night while the grid supplies the house, and when that is worth reporting
